Viewpoint: CONFLICT MANAGEMENT STRATEGIES IN UNIVERSITY LIBRARY ADMINISTRATION
Keywords:conflict management, library, communication, administration, librarians, leadership
This study examines the different types of conflicts confronting the library organization, administrators and librarians, as well as their causes and possible solutions. The authors argue that the occurrence of conflict can be less frequent if there is proper communication and the library leadership avoids selfish and ego-centric tendencies. Moreover, understanding the theories and basic elements of conflict will help librarians take on the most workable methods of resolving conflict in library organizations. This paper concludes that the task of managing library conflict is challenging but not insurmountable.
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